Privacy Policy

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

Contact Information: Name, email address, phone number, and mailing address when you inquire about speaking engagements, coaching programs, or sign up for our newsletter, purchase a service or product or sign up to be a guest on the podcast.

Business Information: Company name, job title, and industry when relevant to your inquiry

Payment Information: Credit card details and billing information when you purchase coaching programs or services or other related services or products (processed securely through our payment processor)

Communication Records: Content of emails, messages, or other communications you send to us

Newsletter Subscriptions (such as E-club): Email addresses collected when you opt in to receive our newsletter, updates, or resources

2. How We Use Your Information

We use your information only for the following purposes:

To respond to your inquiries about speaking engagements, coaching services, podcast inquiries or other offerings

To communicate with you about scheduled events, programs, or services you've enrolled in or asked for updates on

To process payments for coaching programs and services you purchased

To send you newsletters, updates, or resources that you've opted in to receive

To improve our website and services based on your feedback

To fulfill our contractual obligations if you become a client

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in these limited circumstances:

With Your Consent: When you explicitly authorize us to share your information

Service Providers: With trusted third-party service providers who assist us in operating our business, including: Our secure CRM system (Scalability) for client management and communication. Payment processors for secure transaction processing. Email service providers for newsletter delivery. All service providers are bound by confidentiality agreements and are only permitted to use your information to provide services to us.

Legal Requirements: When required by law, court order, or to protect our rights, safety, or property

4. Payment Processing and Security

All online payment information is processed through our secure CRM platform (Scalability). We do not store your complete credit card information on our servers. Payment data is encrypted and handled in compliance with industry-standard security protocols (PCI DSS compliance).

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: You may request to see what information we have about you

Correction: You may request corrections to any inaccurate information

Deletion: You may request deletion of your information (subject to legal and contractual obligations)

Opt-Out: You may unsubscribe from marketing communications and newsletters at any time by: Clicking the unsubscribe link in any email we send or Contacting us directly at [email protected]

Please note that even if you opt out of marketing communications, we may still send you transactional emails related to services you've purchased or inquiries you've made.

6. Cookies and Tracking Technologies

We currently do not use cookies or tracking technologies on our website. However, we may implement analytics tools such as Google Analytics or similar services in the future to better understand how visitors use our website and improve user experience. If we do implement such tools, we will update this Privacy Policy accordingly and provide you with information about how to opt out of tracking.

7. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and our podcast hosting services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Newsletter and Email Communications

When you sign up for our newsletter, we collect your email address and name (if provided). We use this information solely to send you the content you've requested. You can unsubscribe at any time, and we will promptly remove you from our mailing list.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law or to resolve disputes and enforce our agreements.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

12. Location and Jurisdiction

Edwina Adams Coaching and Speaking is based in Brazos County, Texas, United States. All data is handled in accordance with applicable U.S. federal and Texas state laws and regulations.